When you sign up for Boulders Membership you’ll be able to climb whenever you want, for as long as you want, for one single monthly direct debit payment!
Our memberships are super flexible and give you complete control. You can cancel whenever you like without a cancellation fee, there is no minimum contract, and you get loads of benefits to make your climbing experience even better.
For instance, your membership not only allows you to come climbing all day, any day without increasing the price, it also gives you 50% off our yoga classes and all weekly courses! It also gives you 25% off our incredible summer outdoor days, 10% off all products in the cafe, and 10% off non-sale items in our onsite shop!
We know a direct debit can seem like a big commitment however, so we’ve compiled some FAQs below to answer some of your concerns.
Prices (per month)
Adult - £44
Student - £38
Under 18 - £38
Our GOLD memberships have changed to include more for your money! Your membership now includes:
Unlimited climbing and bouldering
10% discount in the cafe
10% discount in the shop
25% discount on outdoor days
50% discount on yoga classes
FREE bouldering classes, FREE learn to climb courses, FREE learn to move classes, and discounted Learn to Lead courses!
You can now sign up for a GOLD membership online.
You can now sign up for a membership online by clicking here. You will need to sign up for a standard adult membership when you first sign up, even if you are eligible for a concession price (student, U18, military, etc).
Then the first time you come into the centre, you can show your concession I.D. and we will adjust the price accordingly, before the first payment is taken.
You will need to come into the centre to adjust the price within 14 days of signing up online.
Q. Why do I have to pay a sign up fee?
A. Our sign up fee is in place to cover the admin costs of setting you up as a member. We do not have a minimum term contract, or charge for cancellation of membership, so all this is taken into account in the initial charge.
Q. I haven’t been using Boulders much recently, can I have a refund?
A. Unfortunately we don’t offer refunds on membership. There is no minimum contract so you’re free to cancel your membership whenever you want.
Q. How do I cancel my membership?
A. You are in control of your membership and can cancel it whenever you like, without a cancellation fee. To cancel your membership, all you have to do is cancel your direct debit with your bank and send an email to GOLD@bouldersuk.com confirming that you are cancelling your membership. As you are in control of your own membership, it is up to you to confirm with the bank that your direct debit has been properly cancelled.
Q. I used to be a member and would like to sign up again; do I still have to pay the sign up fee?
A. Yes, every new membership is subject to our sign up fee as we do not charge for cancellations or have a minimum term contract.
Q. Can I suspend my membership or put it on hold for a month?
A. Unfortunately you are not able to pause, suspend, or freeze your membership. You will need to cancel your membership and sign up again at a later date.
Q. Can I pay my direct debit from a foreign bank account?
A. Unfortunately we can only take payments from UK bank accounts.
Q. Part of the centre is closed today, do I get a refund or reduction?
A. As we are committed to providing great routes and to building our climbing community we sometimes close areas for maintenance, route setting, events or competitions, the price of your membership has taken into account that this happens periodically as a part of Boulders’ operation. We always try to make sure you are informed of this in advance.
Q. What happens if I miss one of my Direct Debit payments?
A. There may be a fee for missing a Direct Debit payment or if your Direct Debit fails. This fee could be from your bank, our bank, or our collection provider (Harlands) so try to make sure that your Direct Debit will always go through without an issue!
Q. What happens if I book onto a free course but can’t attend?
A. If you need to cancel your place for any reason, please contact us at least 48 hours in advance of the first session to rearrange. Please be aware that even though this course is free with your membership, if you fail to attend the course without giving us 48 hours notice, you will be charged for the full amount of the course.