When you sign up for Boulders Membership you’ll be able to climb as much as you want, whenever you want, at any of our three sites!
Our memberships are super flexible and give you complete control. You can cancel whenever you like with no fee, there is no minimum contract, and you get loads of benefits to make your climbing experience even better.
(Memberships auto-renew each month and so you will need to cancel your membership if you only want to use it for one month.)
Once you’ve registered to climb here at Boulders, you’ll be able to purchase memberships and entries through your Capitan login.
Limited time offer: The STUDENT SAVER DEAL: climb for just £40.99 per month!
*Off-Peak membership excludes school holidays. Under 18s Off Peak membership available by request, please get in touch.
What’s Included?
A Full Boulders membership includes:
UNLIMITED climbing and bouldering entries at Boulders Newport Road, Boulders Culverhouse Cross, and Boulders Cheltenham!
10% discount in the café on cakes, hot food, and hot drinks
10% discount in the shop (not including sale items)
Discount on Yoga classes
Discounted courses to enhance your climbing skills
Some discounts on outdoor days
A Standard Adult membership (£67.99) and a Concession membership (£57.99) also include two free guest passes per month.
FAQs
Q. Is there a sign up fee?
A. No, we do not charge a signup fee. We also do not have a minimum term contract, or charge for cancellation of membership.
Q. I haven’t been using Boulders much recently, can I have a refund?
A. Unfortunately we don’t offer refunds on membership. There is no minimum contract so you’re free to cancel your membership whenever you want.
Q. How do I cancel my membership?
A. You can cancel your membership anytime through your Capitan login, or you can email memberships@bouldersuk.com and we can assist you.
Q. Can I suspend my membership or put it on hold for a month?
A. You can freeze your membership anytime through your Capitan log in
Q. When should I cancel my membership if I no longer want it?
A. When you cancel your membership you should bear in mind the recurring payment date. The banking process can take up to 10 days so you need to cancel more than 10 days before your payment is due to be taken, i.e. if your membership comes out on the 20th of each month, you need to have cancelled by the 10th of the month. If you cancel within 10 days of your payment date then the payment has already started and you will not be able to get a refund for this payment.
Q. Can I pay my payments from a foreign bank account?
A. Unfortunately we can only take payments from UK bank accounts.
Q. Part of the centre is closed today, do I get a refund or reduction?
A. As we are committed to providing great routes and to building our climbing community we sometimes close areas for maintenance, route setting, events or competitions, the price of your membership has taken into account that this happens periodically as a part of Boulders’ operation. This also applies to the Christmas period where we are closed or have reduced hours. We always try to make sure you are informed of this in advance.
Q. What happens if I miss one of my payments?
A. There may be a fee for missing a payment or if it fails. This fee could be from your bank, our bank, or our collection provider (Harlands / Stripe) so try to make sure that your payment will always go through without an issue!
Q. I’ve looked online and can’t find a membership price that I was told about?
A. From time to time we will run promotional offers on our memberships. If you don’t have a specific link to the offer, and you can’t see it listed online, then that offer is no longer available.